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Can I return my item online?

We hope that you enjoy your Wildborn purchase, however, if you wish to return or exchange item/s from our online order, we will happily assist by providing you with a credit voucher, exchange or refund on full priced items, noting that they must meet our return conditions.

For more information please click here.

How long will my delivery take?

This depends on our friends at Australia Post but your delivery shouldn't take any longer than 5-10 days. All orders are dispatched within 1-3 business days from our warehouse in QLD and delivery times generally take 3-5 Days within Australia.

For more information please click here.

Do you do gift wrapping?

We don't offer gift wrapping just yet but it's in development! However, every Wildborn order arrives wrapped in branded tissue paper.

Why haven't I received my order, email confirmation or tacking number?

Please check your junk or spam folder as it could have gone there. If you're still concerned please reach out to us here.

What is the fit of your garmets?

All items are true to size based on an average sized child. Please refer to our size guide to help you make the right decision.

What does GOTS certified mean?

While the use of organic fabrics is a step in the right direction, how the fabric is treated during production is also important. Global Organic Textiles Standard (GOTS) prohibits the use of chemicals commonly used in the textile processing chain that cause cancer, birth defects and other serious illnesses. This is achieved through stringent environmental, human rights and social criteria. Farm workers, factory workers, the environment, and the consumer are protected with organically produced materials that do not use hazardous chemicals and harmful residues.

Why is organic cotton better?

It's best way to protect your babies sensitive skin and avoid absorbing any harmful chemicals. Organic natural fibres regulate temperature, are antimicrobial, hypoallergenic and have no toxic chemicals or dyes.

How do I care for my item/s?

Avoid pre-soaking, ironing prints, use gentle cold machine or hand wash with similar colours. Do not vigorously rub soft knits or embroidered details. We recommend using eco-friendly detergents without eucalyptus oil as it will decrease the chances of colour stripping.  

How can I be notified of special offers?

The best way to stay on top of our latest offers, collections and new releases is to sign up to our newsletter here or follow us on socials. We would love for you to be apart of our journey!

Get in touch

We're here to help answer all your questions! Please complete the form below and we'll get onto it.